A seven-month pregnant woman whose unborn baby died after she was discharged from hospital while suffering from a life-threatening condition was told by staff to make an appointment to give birth.
Danielle Brown, 31, from North Tyneside, said she was devastated to have to return home knowing the baby she was carrying was no longer alive.
She said no family should be put through the same experience and wants hospitals to offer alternatives for those grieving.
After she was discharged from hospital suffering with pre-eclampsia, Danielle insisted on returning to the maternity unit as she felt so unwell and was seen by doctors.
She was told her daughter had died but, instead of delivering the baby, the hospital sent her home and told her to ring to book a slot to give birth.
Her partner Anthony Miller, 34, described it as "horrible... lying in bed and holding that belly" knowing their baby was not alive.
The Newcastle Hospitals NHS Trust said it fully accepted "aspects of the care we provided fell short" and offered a "heartfelt apology".
Danielle and Anthony had been delighted to learn they were having a baby girl, who they decided to call Maisie.
"I was just over the moon, I couldn't be happier," Anthony said.
But in February 2023, seven months into her pregnancy, Danielle woke up feeling unwell.
Her face was swollen, as were her hands and feet - all potential signs of pre-eclampsia, which can be life threatening to both mother and baby.
The couple went to the Northumbria Specialist Emergency Care Hospital in Cramlington, Northumberland, but medics found problems with Maisie's heart rate and told Danielle her baby needed to be delivered immediately via emergency caesarean section.
"Maisie's heart rate had dropped and a midwife ran in and said 'don't panic, but I need to pull the emergency cord - you're having your baby'," Danielle said.
The midwife told her space was being found for her at the Royal Victoria Infirmary (RVI) in Newcastle and doctors there "were going to do the section", she said.
She was transferred by ambulance but, once in Newcastle, Danielle did not have the operation and was instead put on a ward.
"A consultant came to see me and he said I am staying in hospital until Maisie was born," she said.
But, the following day, another doctor reviewed her and sent her home.
Within 24 hours, again feeling unwell, Danielle called the maternity unit and said she was told she probably had a stomach bug. But she insisted on being seen.
"When I finally had a scan, the screen was turned away and there was no sound," Danielle said. She remembers turning to her partner and saying: "I think she's gone."
Doctors were unable to find Maisie's heartbeat and they told Danielle her baby had died.
But instead of delivering the baby, as she expected, Danielle was given a phone number, and sent home. She said they told her to "give us a call on Friday morning, and book a slot to come in and have Maisie".
At home the couple struggled to cope.
"It was horrible," Anthony said. "Lying in bed and holding that belly, and still being able to feel Maisie but knowing she wasn't alive."
Two days later, after 10 hours in labour, Danielle gave birth.
"When Maisie was born the room was silent," she said. "Seeing Maisie was bittersweet. She was perfect. I told her she was beautiful and I loved her.
"It was devastating that my first experience of holding a baby was holding my stillborn daughter."
Legal executive Faisal Ali, from the law firm Irwin Mitchell, said pre‑eclampsia could be life‑threatening without appropriate care.
"What happened to Danielle and Maisie vividly highlights the human cost of care failings," he said.
"The trust admitted Danielle should not have been discharged on either the 14th or 15th of February 2023. Had she remained in hospital, monitoring would have shown the need to speed up delivery and Maisie would have been born alive."
An NHS England spokesperson said: "These failings in care are unacceptable and should never have happened.
"Anyone experiencing the loss of a baby should be fully supported by a specialist maternity team so they can make choices about their care that are right for them."
