National outage on SNCF Connect: purchasing tickets temporarily unavailable

This Saturday morning, several users reported the impossibility of purchasing a train ticket by connecting to the SNCF Connect website. The site reported that ticket purchases were “temporarily unavailable” due to a “technical incident.”

The information was confirmed on X. “A national outage effectively prevents the purchase of tickets on Connect and at the station. Our teams are doing their utmost to restore the situation as quickly as possible,” declared the SNCF Nomad Train account. Impacted travelers were invited to contact the captain to regularize their situation.

Since then, the outage appears to be over. Contacted by Le Figaro, the SNCF has not yet shared the causes of this incident. A few days ago, the railway company had just launched sales for the Christmas period, and was pleased with “historic records”, with 1.7 million tickets sold for the single day of September 30.