Problems with Microsoft 365. Many services do not work

Microsoft informed that some users may not be able to connect to services running within the Microsoft 365 suite. The disruptions include, among others, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot 365 and Microsoft Defender XDR.

Microsoft Planner, Microsoft To Do, and Microsoft Purview may also be affected.

Earlier, American media also reported problems with the Outlook application.

Microsoft said it is investigating issues with accessing Exchange Online mailboxes using various methods of connecting to the service. Difficulties were reported by both individual Outlook users and business customers.

Microsoft is implementing the solution

Microsoft is also analyzing recent changes in system configuration. The company indicated that a small number of updates were being investigated as a potential cause of the disruption.

The company said it has approved an alternative condition inspection method for the affected portion of the infrastructure. According to Microsoft, this allowed servers in this group to restart and return to service.

Currently, the solution is to be implemented more widely.

“We are also preparing an automated recovery process that will continuously detect and restart servers that are not responding,” the company said.