SATS Apologizes After Video Shows Baggage Handler Tossing Luggage at Changi Airport
SATS service crew member caught on video tossing baggage at Changi Airport Terminal 2; company apologizes for incident
Quick Look
- SATS has apologized after a video surfaced showing a service crew member tossing baggage onto a conveyor belt at Changi Airport Terminal 2.
- The incident occurred last Thursday at around 5:15pm and was posted on social media by user Eric Yoong.
- SATS stated the behavior does not reflect their service standards.
AI-generated summary
"The behaviour seen in the video does not reflect our service standards or the care with which we expect baggage to be handled," SATS said in a statement on Tuesday. "We are sorry that this occurred." In a social media video posted by user Eric Yoong, a SATS service crew member can be seen tossing baggage onto a conveyor belt. "I don't think that's the correct way for a baggage officer to handle those unclaimed luggage by throwing it back to the luggage belt instead of placing it back nicely or leaving it at a side," he said in his post. According to the person who posted the video, the incident took place last Thursday at around 5.15pm at Changi Airport Terminal 2.
