TVB-owned Neigbuy platform suffers data breach affecting 33,000 customers
Quick Look
- The Office of the Privacy Commissioner for Personal Data in Hong Kong confirmed a data breach at TVB-owned group-buying platform Neigbuy, affecting 33,054 customers.
- Compromised data includes names, addresses, emails, phone numbers, and order histories.
- Police have received six reports of scammers impersonating staff.
AI-generated summary
Why It Matters
Neigbuy, founded in 2018 and majority-owned by TVB, offers limited-time deals on groceries, fresh produce, household goods and other products.
The private data of about 33,000 customers of TVB-owned group-buying platform Neigbuy has been compromised in a suspected cyberattack, with police saying they have received six reports of scammers posing as staff.
The Office of the Privacy Commissioner for Personal Data confirmed on Tuesday that it had received a data breach notification from the company on Sunday, and had initiated a formal investigation.
The platform, founded in 2018 and majority-owned by free-to-air television broadcaster TVB, offers limited-time deals on groceries, fresh produce, household goods and other products.
The privacy watchdog said that signs of a suspected cyberattack, involving unauthorised data access, were first detected on August 24.
The security incident had affected 33,054 customers, with the potentially compromised information including their names, addresses, emails, phone numbers and online shopping order histories, it said.
The office advised Neigbuy customers to change their account passwords and enable multi-factor authentication. They should also remain vigilant if contacted by unknown or suspicious parties, it urged.
What to Watch
AI outlook — possibilities, not facts
The Privacy Commissioner will issue enforcement notices or recommendations to Neigbuy following the investigation.
Likely · Within weeks
Open Questions
- What specific vulnerability was exploited in the cyberattack?
- Are the six scam reports linked to the breached data?
- Has Neigbuy notified all affected customers directly?
