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BackUK Air Traffic Control Glitch Causes Widespread Flight Disruptions
UK Air Traffic Control Glitch Causes Widespread Flight Disruptions
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BBC Business26 minutes agoTravel3 min readUnited Kingdom

UK Air Traffic Control Glitch Causes Widespread Flight Disruptions

Over 2,000 flights cancelled as Nats faces criticism over recurring technical failures

Quick Look

  • Flight disruptions continue across the UK following a technical glitch at Nats, the national air traffic control provider.
  • Over 2,000 flights have been cancelled, with major airports including Heathrow and Gatwick experiencing significant knock-on effects.

AI-generated summary

Why It Matters

Nats has experienced technical outages in 2023 and 2025, leading to significant flight disruptions. The company operates as a public-private partnership with government majority ownership.

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Flight delays will continue on Wednesday after an air traffic control problem in the UK has led to more than 2,000 flights being cancelled.

Tens of thousands of passengers have been hit with disruption which saw 291 flights cancelled on Wednesday after 1,750 were axed on Tuesday, according to aviation analytics firm Cirium.

Nats, the air traffic control provider, blamed a technical glitch and its boss Martin Rolfe apologised, saying there would be a full investigation after admitting resolving the issue had taken "longer than hoped".

Downing Street said Rolfe had the confidence of the government although earlier in the day Foreign Secretary Ed Miliband said the outage was "unacceptable".

Tuesday's incident marks the third time in as many years that Nats - which is 49% owned by the government - has suffered a technical issues, following outages in 2023 and 2025.

Flyers have been advised to continue checking flights with their airlines as it is expected it will take days for flights to fully resume.

Heathrow has said passengers should only travel to the airport if they have a confirmed flight operating.

With few aircraft able to take off, it is understood landings were restricted, leading to some flights being unable to depart overseas airports.

The fault was widespread across the UK and beyond, with airports in Ireland also reporting disruption.

According to FlightRadar, the worst affected airports were Heathrow, Gatwick, Manchester, and Birmingham.

At Heathrow, one of the busiest airports in Europe, departures were initially paused around lunchtime on Tuesday. Traffic then resumed, before facing further disruption in the afternoon.

Manchester, Luton, Stansted, Bristol, and Belfast City Airports all said on Wednesday that flights had resumed. Although Bristol, Belfast and Luton said there continued to be knock-on affects.

A Heathrow spokesperson said on Wednesday its "operations are recovering".

"Flights are operating today, but we are expecting knock-on impacts as aircraft and crew reposition."

At Gatwick, a spokesperson said: "Flights have now resumed from London Gatwick. However, we still anticipate that it will take time for our operations to fully return to normal."

It is not the first time disruption has blighted Nats' control system. In 2023, a computer shutdown over the August bank holiday weekend caused chaos for 700,000 passengers.

It took an engineer, who had been unable to correct the fault from home, three hours to get to work.

There was another, smaller Nats outage in 2025, which caused 150 cancellations.

Ryanair and Wizz Air have called for an overhaul of Nats, with Wizz Air saying it was "not fit for purpose" in its current form.

Yvonne Moynihan, managing director of Wizz Air UK, reiterated her calls for Rolfe, who has been in charge of Nats since May 2015, to consider his job.

"I think in any position where you've had three failures you need to consider three strikes and your out," she told the BBC.

Rolfe was paid £1.4m for the year ended 31 March, including a £343,000 bonus.

Asked about his future in charge of the company, Rolfe told the BBC there would be "lots of time for that later" but his focus now was on making sure the problem was solved.

Nats is a public-private partnership, with the government holding the majority stake. The rest is split between a group of UK airlines including BA, easyJet and Virgin Atlantic as well as Heathrow and Nats staff.

Rolfe said that despite the current situation, the UK generally had a very good air traffic system.

"Not to take away any of the frustrations and disappointment from people who haven't been able to travel, but we do have one of the best systems and one of the best services in the world and that's consistently recognised globally," he said.

However, Doug Maclean, Nats' former air traffic control manager, told the BBC that the system's technological excellence was undermined by repeated outages.

"You've got a world-leading system where the wheels fall off every now and again," he said.

What to Watch

AI outlook — possibilities, not facts

  • Nats will conduct a full investigation into the technical failure.

    Very likely · Within weeks

Open Questions

  • What was the specific technical cause of the outage?
  • Will there be leadership changes at Nats?

Related Topics

This article was originally published by BBC Business.

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