Users report Outlook failures this Thursday (12)

Users of Outlook, Microsoft's email service, reported difficulties accessing their accounts this Thursday (12). Complaints include problems logging in and error messages.

Reports published on social media indicate difficulties in accessing the service, including in Brazil. The website Downdetector, which monitors complaints about digital platforms, also published a warning about the instability.

On its service monitoring page, Microsoft confirmed an instability in Exchange Online, a corporate email platform integrated with Microsoft 365. According to the company, connectivity errors were identified in part of the infrastructure responsible for receiving and processing access requests.

The issue may prevent users from accessing their inboxes through different means, including the web version of Outlook. Microsoft stated that it analyzes network records to investigate the origin of the failures and plans to release a new update at 5 pm this Thursday (12), Brasília time.