Charges against Legimi. This is about changes in the offer and the trial period

What are the allegations about?

According to the office, in October 2024 Legimi launched the so-called Club Catalog, to which some e-books and audiobooks previously available as part of the standard subscription have been transferred. To maintain access to them, users had to pay an additional PLN 14.99 for each publication. The change also affected people who already had active subscriptions, including those purchased in advance for a specified period.

According to the Office of Competition and Consumer Protection, the regulations in force at that time allowed the catalog to be modified by adding or removing individual titles, but did not provide for the possibility of excluding some publications from the subscription and transferring them to an additionally paid offer. In the office's assessment, this could mean limiting the scope of the service for which consumers had previously paid.

The Office of Competition and Consumer Protection has doubts regarding the period of the "Order" button

The second objection of the Office of Competition and Consumer Protection is the method of starting the three-day free trial period. The Office indicated that consumers started the service using the "Order" button, which did not clearly indicate that failure to cancel the service before the expiry of the trial period would result in automatic switching to a paid subscription.

According to the Office of Competition and Consumer Protection, the regulations require that the button used to conclude a contract must clearly indicate the related payment obligation. Information about subsequent fees posted elsewhere on the website does not replace such marking.

What is the penalty for Legi?

According to the Office of Competition and Consumer Protection, if the allegations are confirmed during the proceedings, the company may face a fine of up to 10%. annual turnover.

Legimi, a company offering subscription access to e-books and audiobooks, debuted on the NewConnect market in April 2021.

The editorial team of RMF24.pl asked Legimi for a position on this matter.