Back|1 in 7 UK Adults Use AI Chatbots for Health Advice Amid NHS Waiting Lists

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Guardian UK·5/13/2026·🇬🇧United Kingdom·Health

1 in 7 UK Adults Use AI Chatbots for Health Advice Amid NHS Waiting Lists

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#AIchatbots#NHSwaitinglists#healthadvice#King’sCollegeLondon#RoyalCollegeofGeneralPractitioners

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One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found. The poll of more than 2,000 people found that – of the 15% turning to chatbots – one in four had done so because of long NHS waiting lists. [...] Prof Victoria Tzortziou Brown [...] said it would be “highly concerning” if people were using AI instead of seeing a GP.

This article was originally published by Guardian UK.

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1 in 7 UK Adults Use AI Chatbots for Health Advice Amid NHS Waiting Lists

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