Fire alarm at Yuanbai Zhubei store! Fire broke out in the electrical room on the 1st floor and smoke erupted. Hundreds of people were evacuated safely. Business will be closed tonight.

Today (11th) around 6pm during meal time, a fire alarm was reported at Far Eastern Department Store Zhubei store. Hundreds of customers and employees did not dare to be careless when they saw the situation and followed the instructions to evacuate immediately.

At around 6pm today (11th) during the meal time, a fire alarm was reported at the Zhubei store of Far Eastern Department Store. The on-site alarm continued to sound. There was a suspected fire outside the safety door on the first floor. The entire floor was filled with thick smoke and was almost enveloped in smoke. Faced with the emergency, hundreds of customers and employees did not dare to be careless and followed the instructions to evacuate. The scene was tense for a time. The entire restaurant is closed tonight.

Xu Junming, the store manager of Yuanbai Zhubei store, said that at about 6:20 this evening, after the central control room of the department store noticed that the alarm sounded, they immediately sent personnel to conduct a search and confirmed that the fire point was located in the electrical room outside the safety door on the first floor. It was initially determined that there was a fire near the cable lines. After confirming the situation, the store immediately activated the emergency response mechanism. On the one hand, it started to evacuate the people in the store. On the other hand, colleagues immediately used fire extinguishers to carry out initial firefighting and quickly controlled the fire.

For safety reasons, the Hsinchu County Government Fire Department was immediately notified for assistance. When firefighters arrived at the scene, they confirmed that the fire had been completely extinguished. The fire brigade highly affirmed the department store's handling of the crisis, praising its personnel for fully complying with laws and public safety regulations and evacuating all people smoothly and completely, which is a very correct standard demonstration.

Xu Junming pointed out that the exact cause of the fire still needs to be clarified by the firefighting unit’s subsequent fire scene investigation. The store is currently working hard to dissipate smoke inside the store. In order to ensure the safety of the environment, the business will be suspended tonight for the aftermath. Fortunately, the fire was extinguished immediately and has no impact on the overall business structure. It is expected to resume normal operations tomorrow and once again provide customers with a safe and safe shopping environment.