
星巴克中国宣布自10月22日起在全国门店施行消费入座,门店将摆放提示牌。同时,星巴克宣布2027新财年将新增投入超3亿元聚焦门店服务体验焕新,并发布《第三空间倡议》。
AI-generated summary
星巴克中国宣布调整门店入座规则,并计划在未来投入资金焕新门店服务体验。
中新网北京10月21日电 记者从星巴克中国了解到,10月22日起,星巴克将在全国开始施行消费入座,门店会摆放相关提示牌。
星巴克中国方面表示,在实际的营运过程中,星巴克会为伙伴提供统一的服务指引和必要支持,遵循友好、友善的沟通原则,并妥善处理顾客的合理突发需求和特殊情况;如遇到孕妇、行动不便者等需要帮助的顾客,将优先给予帮助;规则清晰,但执行会保有温度。
此外,星巴克中国宣布,2027新财年将新增投入超3亿元,聚焦门店服务体验焕新。相关投入将用于增加高峰时段及臻选吧台服务人力、升级数智化系统与核心设备、推进约1000家门店设施焕新。星巴克中国还正式发布《第三空间倡议》,倡导有序、友善、彼此尊重地共享门店空间。
21日上午,记者实地探访位于北京西城区的一家星巴克门店发现,目前进店顾客即使未消费也可入座,并未有工作人员上前提示或阻拦,店内也未见相关提示牌。记者以消费者身份咨询工作人员,是否有消费才能入座的规定,工作人员表示,要以公司通知为准,目前门店还在等具体通知。
AI outlook — possibilities, not facts
10月22日起星巴克全国门店开始施行消费入座
Very likely · Within days
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