Travel agent deceived dozens of Russians out of 15 million rubles

A travel agent deceived dozens of Russian tourists out of at least 15 million rubles. The Telegram channel “Shot Check” writes about this.

One of the victims said that he decided to work with travel agent Anna Surova after a recommendation on social networks from Ryazan blogger Nastya Beal. At the end of August 2026, through Surova, he booked a trip to Turkey for a family holiday at the five-star Papillon Belvil hotel, which cost him 305 thousand rubles. After payment, the woman prepared the contract for several days, and promised to send the remaining documents later. Soon the family independently contacted the hotel and found out that they had no reservations. At the same time, the travel agent assured them that the tour was arranged.

A day before departure, the Russians had neither tickets, nor a voucher, nor insurance. Surova then referred to problems with the supplier and offered to reschedule the trip. The family refused and demanded the money back, which the fraudster also began to delay.

Later it turned out that there were more than 30 people injured. This is exactly how many people have now joined together in a common chat. They preliminary estimated the damage at least 15 million rubles. It is known that back in the spring, the large tour operator PAC GROUP terminated its contract with Harsh due to violations of the terms of cooperation and financial discipline.