Bureau Veritas Certification Vice President of Sales and Marketing Asia Pacific Gabriel Dufourcq (left) issued the 2026 ESG Report Verification Certificate to Jiang Jianting (right), General Manager of Shenghengchang Duty Free Store, affirming that Shenghengchang continues to promote sustainable information disclosure according to international standards. (Provided by Shenghengchang Duty Free Store)
[Reporter Zhuo Yijun/Taipei Report] In the face of global climate change, industrial transformation and rapid technological development, corporate sustainability has become the key to long-term competitiveness and operational resilience. Shenghengchang held the "2026 Shenghengchang ESG Report Certification Ceremony and Sustainability Exchange Meeting" today to release the latest ESG report. With the theme of "Sustainability Resilience", it invited experts in the industry and sustainability fields to discuss how companies can respond to environmental changes and seize transformation opportunities.
In the early years, Shenghengchang prepared CSR reports based on international standards such as GRI G3.1 and AA1000, and it was verified by Bureau Veritas Certification (Taiwan) (BV), an international third-party impartial organization. It is the first department store retailer in Taiwan to pass relevant verification, and the first duty-free store in the world to pass relevant verification. Although it is not an industry that is required by regulations to publish sustainability reports on a regular basis, Shenghengchang still adopts the method of publishing every two years. The 2026 ESG report released this year also passed BV International third-party verification. This year, GRI disclosure projects have increased by 8% compared with 2024. Carbon inventories have been completed at 13 locations across Taiwan. Third-party verification has also been completed for Taoyuan Airport Terminals 1 and 2 and logistics and warehousing. Passenger satisfaction with the airport duty-free shop service has remained above 95% for 15 consecutive years, and has passed ISO 9001 and ISO 27001 certification.
In addition to corporate governance, Shenghengchang continues to use international channels to support Taiwanese industries. It has introduced more than 150 local brands and sells more than 7 million Taiwanese products every year, helping local specialty products to reach international tourists. It also continues to promote "Island Travel 2.0" to connect consumers, local innovation teams, social innovation brands and small farmers. In the past two years, it has organized 24 local innovation experience activities. Through responsible procurement, international channel advantages and cross-domain cooperation, it supports the sustainable development of local industries and allows more international tourists to understand and recognize Taiwanese brands.
This exchange focused on the four major aspects of resilience: nature, management, innovation and the future. Qiu Yifen and Huang Weiqian, directors of the Kose Brand Business Department, were invited to share about brand sustainability and natural conservation. Jiang Jianting, general manager of Shenghengchang, discussed corporate management and operational resilience. Industry intelligence from the Information Policy Conference Yang Zhongjie, deputy director of the institute, analyzed AI and digital transformation, and Xiong Yixi, head of the Sustainability Association of Tianxia Magazine and director of the survey center, shared global sustainability trends. Speakers were also arranged to have Q&A and free exchanges with attendees to promote practical experience sharing and cross-field dialogue.
Shenghengchang said that corporate sustainability should not stop at its own operations, but should also extend its influence to the supply chain and local society. By holding exchange meetings for four consecutive years to promote supplier partners to share experience, cross-domain cooperation, and gather the industry to jointly promote the power of sustainability; it also integrates national channels, consumers and industry resources to assist Taiwan brand expansion market and enhance visibility; further through brand experience and local creation activities, we will lead consumers from understanding the product to the place of production, promote two-way exchanges between the market and local industries, and make the national gateway a sustainable co-creation platform that connects the international market and local industries, forming a positive cycle that takes into account economic development, social participation and local sustainability.
