
In response to the large-scale abnormal account transfer incident that broke out yesterday, Wing Fung Bank held a press conference this evening. Chairman Cao Weishi and general manager Zhuang Mingfu publicly bowed and apologized.
AI-generated summary
A large-scale abnormal account transfer incident occurred at Sino-Fung Bank, involving 418 customers and 427 abnormal transactions totaling NT$41.76 million.
In response to yesterday's large-scale abnormal account transfer incident, Wing Fung Bank held a press conference this evening. Wing Fung Bank Chairman Cao Weishi and General Manager Zhuang Mingfu publicly bowed and apologized.
In response to this incident, Cao Weishi said that this incident has caused tension and uneasiness among customers and the public. He apologized on behalf of Sino-Fung Bank. The bank has returned all remittances, but this does not mean that the matter is over. In the future, it will proactively investigate and find improvement measures. In addition to having an external third-party information security team assist in the investigation, it will also take action against the system supplier and file a claim for compensation.
SinoPac pointed out that according to the investigation, a total of 418 customers were involved in 427 abnormal transactions, and most of the amounts were NT$100,000, totaling NT$41.76 million in remittances. The money has been blocked and the bank will retrieve the funds from the receiving bank.
In this regard, Cao Weishi explained today that Wing Fung Bank has returned all remittances at 2:51 pm on the 3rd, and will continue to protect customer funds and personal information more comprehensively in the future, hoping to continue to win customer support and trust.
Zhuang Mingfu, general manager of Wing Feng Bank, bluntly stated that there was an exception during the system introduction process. In addition to finding an external third-party security team to assist in the investigation, he will also take action against the system supplier and seek compensation. He emphasized that he had not received any customer complaints caused by the same vulnerability in the past. Although the bank had previously had other transaction-related complaints, after analysis, it was not related to this incident.
Regarding the responsibilities related to this incident, Zhuang Mingfu said that every time new system equipment is introduced, the environment setting and handover procedures must be improved. However, this incident does have exceptional circumstances, and the bank will take subsequent actions against the relevant suppliers, including compensation.
Zhuang Mingfu said that the bank currently has a certain understanding of the case, but because the case has been officially reported, the relevant details cannot be made public. The information will be provided to the inspection agency for investigation in the future.
AI outlook — possibilities, not facts
SinoPac will take legal action and demand compensation from the system provider
Very likely · Within weeks

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