Yongfeng’s new online banking system is out! Official response: All victimized funds and handling fees will be returned

New online banking system is out! SinoPac Bank announced that all the victims’ money and handling fees will be returned.

Today, many people in the online community broke the news that 100,000 yuan was abnormally stolen from their Wing Fung Bank accounts without using their mobile devices. The amount was transferred to an account at Fubon Bank. As for the amount and the number of victims, they are still being traced. Wing Fung Bank also confirmed the matter. Today, an internal discovery of a program anomaly in the "new online banking transaction system" caused unidentified transfers of funds from some accounts. The reason has been identified and the service has been suspended. To protect the rights and interests of customers, all the money, including handling fees, has been returned to customers.

It was pointed out that the amount of money transferred to each of the victims of this abnormal transfer incident was also 100,000 yuan. The ID numbers of the victims all started with "P", and their registered place was mainly Yunlin County.

SinoPac Bank issued two statements today. First, today, an internal discovery of a program anomaly in the "New Online Banking Transaction System" resulted in unknown transfers of funds from some accounts. The cause has been identified and the service has been suspended. The same thing has not happened since. At the same time, in order to protect and safeguard the rights and interests of customers, all the money, including handling fees, etc., has been returned to the customers.

Secondly, SinoPac Bank emphasized that in view of the continuous innovation of fraud techniques, customers should avoid clicking on unknown links or downloading apps from unknown sources when using mobile devices or personal computers, and properly keep important information such as personal information, account numbers, and passwords to ensure the safety of financial assets.