Spectators of the canceled Kanye West show in St. Petersburg began receiving messages about ticket refunds

Spectators who bought tickets to Kanye West's show in St. Petersburg began receiving messages with a reminder about a refund.

Refunds for tickets will be processed through the automated refund service INTICKETS and will open on October 12, 2026.

All purchased tickets can be returned, regardless of the date of purchase.

MOSCOW, October 4 - RIA Novosti. Spectators who bought tickets to the show of American rapper Kanye West, which was supposed to take place in St. Petersburg, but was later cancelled, began to receive messages with a reminder about a refund for tickets, a RIA Novosti correspondent found out.

Earlier, the Say Agency concert agency, which organized Kanye West's concerts in St. Petersburg, announced that the shows would not take place, and that spectators would be able to get their money back for tickets starting October 12.

According to a RIA Novosti correspondent, on Sunday, viewers who purchased tickets to the Kanye West show began receiving messages with instructions on how to issue a refund for their tickets.

“Dear viewers! We inform you that refunds for tickets to the YE (Kanye West) concert will be carried out through the automated refund service INTICKETS... Refunds will open on October 12, 2026,” the text of the letter says.

It clarifies that all purchased tickets are subject to refund, including during the special promotion period from August 17 to August 23 inclusive and from August 24 until the date of termination of ticket sales.

“Thus, the opportunity to issue a refund will be provided to all spectators, regardless of the date of purchase of the ticket and the conditions in force at the time of purchase,” the message adds.