``It will be a problem if it goes on too long'' ``It's not good for work'' Employees are confused as they can't use email or AI - Local government, etc. due to large-scale failure of US mobile phone

On the 13th, when Microsoft (MS) suffered a major outage, local governments and medical institutions across the country were forced to respond by issuing warnings and other measures, as email and artificial intelligence (AI) functions became unusable. ``If it lasts too long, I'll be in trouble'' ``I won't be able to do my job'' Employees expressed concerns and confusion.

In preparation for recovery from the Kumamoto earthquake in July, the city of Kumamoto has been unable to exchange any emails with the public-funded demolition contractor. The city is responding by phone, but a city official expressed concern, saying, ``We don't know when things will be restored.If this continues for a long time, business may be disrupted.''

Osaka City is no longer able to confirm email inquiries from citizens, and has posted on its website asking people to contact them by phone if the matter is urgent. The digitization of civil trials has also affected courts, with the Tokyo District Court changing some of its litigation dates from web conferences to teleconferences.

Shibaura Three-One Clinic, a clinic in Minato Ward, Tokyo, posted on X (formerly Twitter), saying, "Reservations by email are no longer possible. Please make reservations by phone." He says he is still unable to order medicines because he uses email. A man in his 60s who works in an office expressed his concerns, saying, ``I'll be in trouble if the effects last for a long time.''

"It was inefficient and difficult." A woman in her 20s who works at a consulting company in Tokyo uses MS Co.'s AI ``CoPilot'' to create minutes of online meetings, but on this day she decided to manually enter the minutes. ``I realized once again that I rely on AI to do my job,'' he said.

A male office worker in his 40s from Fukushima Prefecture, who was in Tokyo on a business trip, said with a sigh, ``I can't confirm documents over the phone, so I can't have any concrete exchanges.If I hadn't happened to come here on a business trip, I wouldn't have been able to work.''