Sewage problem destroys basement storage at Victoriahem - repair underway

The problems with the house's drains began almost three weeks ago and flushing and technical investigations have been carried out, according to the property owner Victoriahem. Root penetration and foreign objects such as wet wipes have caused blockages in the line. With the torrential rains during the period, the situation worsened and now the broken sewer line outside the house has to be dug up and repaired.

"According to the current schedule, the work is expected to be completed during the next week, with the goal that the management will be replaced by Friday at the latest," writes Dino Fikic, area manager at Victoriahem, in an email to SVT.

It is likely that it will not be possible to save any of what is in the basement storage and the cleaning work will be extensive and take time.

In a situation like this, how can you get help from your home insurance?

- Home insurance protects the property, even in the basement, and you get financial help. That's why it's important to keep track of what you have down in the basement, says Robin Karlsson, loss prevention officer at Länsförsäkringar Östgöta.