
文章指出,候补订单越多并不意味着抢票成功率越高,重复下单只会占用资金;第三方平台售卖的“加速包”、“余票监控”、“全能抢票”等服务均无实际效果,实为将12306免费候补功能包装成收费项目,误导消费者支付额外费用。
AI-generated summary
假期期间热门方向火车票紧俏,网上流传多种抢票偏方,如多下候补单、购买加速包等,部分配合第三方平台宣传被消费者误信。
真相来了丨候补购票、买“加速包”……这些“抢票偏方”真的靠谱吗?
假期一到,热门方向的火车票就开始紧俏,网上就涌现了很多“抢票偏方”,比如很多人觉得,候补订单下得越多,抢票成功率越高,这是真的吗?
一位网友发了自己的经历,称自己花了1万多元,在12306软件下了多个候补订单,但一直没抢到票,这是怎么回事?
国庆假期铁路客流集中,热门时段、热门线路车票非常紧张。很多旅客有一个抢票误区:觉得候补订单下得越多,抢票成功率越高,于是重复多下单,结果不仅占用大量资金,还抢不到票。
铁科院电子所数智客运研究室高级工程师 潘浪涛:假日期间铁路客流较大,局部地区和时段可能出现需求“扎堆”情况,暂时未买到车票的旅客朋友,建议充分用好铁路12306候补购票功能,最大限度使用60个“日期+车次”的购票组合,选择的组合越多,候补成功率更高。建议旅客不要提交多个重复的候补订单。
铁路部门会根据候补需求数据及时在客流集中方向增加运力供给,当有退票、改签、增加运力等产生新的票额时,系统会按照购票人提交的候补订单生效的时间顺序,也就是“先到先得”原则,将新增的票额优先配售给已提交候补购票订单的旅客,旅客选择“接受新增列车”还可进一步提高购票成功率。
每个候补购票订单的预付款,按候补需求中票款最高的额度计算,候补成功后按实际票款结算,预收多出来的钱会自动原路退回。最后,铁路部门提示,候补购票是铁路部门为旅客提供的一项免费服务,不会在票款之外收取任何手续费。
这些“抢票偏方”真的靠谱吗?
车票售罄
购买“加速包”就能买到票吗?
在列车车票售罄后,第三方抢票平台仍声称可为消费者提供10到50元不等的各种“加速包”,对应200M至1000M不等的“带宽”,声称购买了“加速包”后“抢票速度更快”“成功率更高”,事实上在车票售罄情形下,已无可出售的车票,第三方抢票平台也并未实施抢票行为,根本无法达到加速效果。
第三方抢票平台声称可以“余票监控”
是真的吗?
铁科院电子所数智客运研究室副研究员 张智:第三方抢票平台声称“余票监控”功能实际上并不靠谱。首先,铁路12306没有与任何第三方平台合作,所谓的可“实时监控余票和有票立即秒杀”,实际上根本达不到其所宣称的实时监控功能,他们仅能刷取铁路12306平台页面更新的公开信息,并不能提前获取或者锁定票源,更无法监控到发放至候补队列的余票。
第三方平台的“全能抢票”
“专人抢票”服务真的有用吗?
第三方抢票平台所销售的“全能抢票”“专人抢票”等抢票服务都会收取不同费用,其中“全能抢票”收费为27到58元不等,“专人抢票”收费为10到50元不等。
消费者付费购买后,第三方平台才会为这些用户开启“候补购票”,这实际是把12306提供的免费候补包装成了收费服务,以“更快抢到票”“成功率更高”等误导性宣传,诱导消费者支付额外费用,增加了出行成本。

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