ChatGPT account ban caused users to revolt

Even Pro subscribers who pay $200 a month for ChatGPT aren't safe. Recently, many users say that their accounts have been closed without any warning or reason, and their chat history has disappeared along with the account. What's even more annoying is that objections are sometimes rejected within a minute.

Where Did ChatGPT Account Block Complaints Come From?

One of the cases was shared on OpenAI's official developer forum on November 7. A Pro subscriber wrote that he encountered an account_deactivated error when logging in. However, he added that he did not receive a disability notification.

The user thinks that the reason may be that he connects to ChatGPT and Codex from VPN servers in different countries. But there is no information confirming this claim. Another user explained it on Reddit. According to him, his account was blocked because it was seen to be linked to a previously closed account. His objection was rejected about an hour later.

ChatGPT Account Block Objections Are Rejected Within Minutes

The complaints continued on November 8. A user who said he had been paying fees for about four years stated that two of his objections were automatically rejected. One completed in a few minutes, the other in about a minute. Then, he says, the support team stayed ready and got back to him with messages.

For this reason, it became a matter of debate whether the objections were actually examined or not. Because the answers come so fast that it's hard to believe they're passing through human eyes. OpenAI does not have a statement on the subject yet.

What Reasons Does OpenAI Count?

The company gives the following reasons for account closure:

Violation of terms of use

Bypassing security restrictions

Transfer of account and API keys to others

suspicious activity

Authentication issues

It is also stated that there is a risk of obstruction in access from unsupported countries. However, using a VPN does not in itself constitute a violation of the rules. Therefore, the connection between ChatGPT account block and VPN is not yet clear.

A similar problem was seen in Claude users in October. They also said that they were blocked while connecting via VPN. However, OpenAI did not disclose the new wave of complaints and did not share the number of affected users. Therefore, it is not known whether the cases are related to each other. It's also unclear how many were faulty obstacles. It is not possible to give an exact number regarding ChatGPT account blocking until a new statement comes.