ABC Top Stories5 days agoBusiness4 min readAustralia

Coles and Woolworths Test Facial Recognition Tech Amid Retail Crime Concerns

Quick Look

Coles and Woolworths have conducted tests of facial recognition technology to combat retail crime, though implementation in stores remains uncertain, amid ongoing privacy concerns and debates over its use.

AI-generated summary

Why It Matters

Retail crime and safety concerns have been on the rise in Australia, prompting retailers to explore technological solutions.

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Coles and Woolworths have conducted tests of facial recognition technology, but it is unclear if either supermarket will be implementing it in stores. It comes after the Australia Financial Review reported both Coles and Woolworths had trialled the technology as part of an ongoing effort to combat retail crime. [...]

What to Watch

AI outlook — possibilities, not facts

Increased adoption of facial recognition in Australian retail if privacy concerns are adequately addressed.
Likely · Within months

Open Questions

Will Coles and Woolworths implement facial recognition technology in stores?
How will privacy concerns be addressed in potential implementations?

Coles and Woolworths Test Facial Recognition Tech Amid Retail Crime Concerns

Quick Look

AI-generated summary

Why It Matters

Retail crime and safety concerns have been on the rise in Australia, prompting retailers to explore technological solutions.

Font size

What to Watch

AI outlook — possibilities, not facts

Increased adoption of facial recognition in Australian retail if privacy concerns are adequately addressed.
Likely · Within months

Open Questions

Will Coles and Woolworths implement facial recognition technology in stores?
How will privacy concerns be addressed in potential implementations?

Coles and Woolworths Test Facial Recognition Tech Amid Retail Crime Concerns

Quick Look

Why It Matters

What to Watch

Open Questions

Related Topics

Coles and Woolworths Test Facial Recognition Tech Amid Retail Crime Concerns

Quick Look

Why It Matters

What to Watch

Open Questions

Related Topics

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