Moonstar announces possibility of customer information leak due to unauthorized access to system server

Shoe manufacturer Moonstar announced on October 2 that its system server had been accessed by an external party, resulting in the possible leakage of the names, addresses, phone numbers, email addresses, and past order information of customers using its online store. The number of cases was not disclosed.

A follow-up to the suspected unauthorized access announced on March 26th. About six months later, a possible leak was reported.

An internal investigation revealed that there may have been an unauthorized login to the system server and information acquisition. It has also been confirmed that some customers have received phishing emails purporting to be from the company.

As a countermeasure, external connections to the server that had been accessed illegally were blocked and passwords were forcibly changed. We will strengthen security through vulnerability countermeasures and multiple defenses, review internal rules regarding personal information protection, and promote employee training.

Credit card numbers and passwords are not stored on this server and are not included in this case.

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