'Deu o Prego': website receives more than 100 complaints about public transport in Teresina in just one day

The website "Deu Prego" registered 101 complaints about transport in Teresina until this Friday (6). The channel was created by the Piauí Forum for the Fight for Public Transport.

Launched on November 4th, the initiative aims to bring together the difficulties faced in real time. The name refers to a popular expression to indicate defects.

Users can make new records or support complaints already registered by other passengers. This helps to identify the most recurring transport problems in the capital.

The collective intends to organize passenger complaints into a dossier. The final document will be forwarded to the bodies responsible for the transport system.

Teresina passengers gained a website to report delays, overcrowding, lack of buses and other problems in the capital's public transport. Named "Deu o Prego", the platform was created by the Piauí Forum for the Fight for Public Transport.

According to the creators, the objective is to gather complaints, give visibility to the problems faced by passengers and create a channel for users to report, in real time, the difficulties encountered in public transport in Teresina.

Until the last update of this report, the website had already registered 101 complaints. Only this Friday (6), the highest number of incidents was recorded at 11 am, when 16 complaints were sent by users.

To g1, the forum coordinator, Pablo Alencar, explained that the initiative came about in response to frequent complaints from users about problems in public transport in the capital.

"We have a channel where people sent messages with their complaints and to talk about how the transport was going. The website came as an arm of this channel, created to optimize complaints and place them in real time", explained Pablo.

Launched on November 3rd, the site was named "Deu o Prego" because the expression is popularly used by people from Piauí to indicate that something was defective or stopped working.

According to Pablo, the choice refers to the difficulties faced daily by public transport users.

"It's a space for people to make their complaints, as they are not being heard by the responsible bodies", he stated.

In addition to registering new incidents, users can also reinforce complaints already registered by other passengers, allowing them to identify the most recurring problems.

The collective's expectation is to gather the data sent by the population into a dossier on the situation of public transport in Teresina.

The document must present the main complaints from passengers and be forwarded to the bodies responsible for the system.

"The forum is used by people who use public transport. They are not outsiders, they are people who are on the buses every day and know the reality", concluded the coordinator.