The State Duma spoke about scammers offering to switch to a new tariff
Quick Look
- Fraudsters call Russians, posing as employees of an Internet provider, and offer to switch to a new tariff, asking them to name a code from an SMS, install an application, or follow a link to access accounts and data.
- State Duma Deputy Anton Nemkin recommends not following the instructions of an unexpected caller and checking the information through the official channel of the provider.
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Why It Matters
Fraudsters use familiar schemes, posing as employees of Internet providers, in order to fraudulently gain access to the personal data and accounts of Russians.
Fraudsters call Russians, posing as employees of their Internet provider, and offer to switch to a new tariff.
Attackers may ask for a code from an SMS, install an application to “set up a connection,” or follow a link to gain access to accounts, personal data, or other services.
State Duma Deputy Anton Nemkin recommends not taking any action on the instructions of an unexpected caller and checking the information through the official channel of the provider.
MOSCOW, October 8 - RIA Novosti. Fraudsters call Russians allegedly on behalf of their Internet provider and offer to switch to a new tariff, State Duma deputy, federal coordinator of the Digital Russia project of the United Russia party Anton Nemkin told RIA Novosti.
“Fraudsters continue to use in their schemes the services that are most familiar to a person - for example, a call supposedly from an Internet provider with an offer to switch to a new tariff,” Nemkin said.
The deputy noted that at first glance this does not raise suspicion: changing the tariff is a common situation, and the attacker only needs to know the name of the company and offer favorable conditions, and then the person may be asked to name the code from the SMS, install an application to “set up a connection” or follow a link.
According to him, in this way scammers try to gain access to accounts, personal data or other services. Nemkin emphasized that the mere fact of a call from a person who knows the name of the provider or the connection address does not yet confirm his identity.
“The main rule here is simple - do not take any action on the instructions of an unexpected caller. If you really have received an offer to change the tariff, you can check it yourself in your personal account or contact the provider using the official number,” he added.
The parliamentarian also explained that no confirmation codes, passwords or bank card details should be provided to an employee over the phone.
Open Questions
- Which Internet providers are mentioned in scammers' schemes?
- Are there statistics on the number of victims from such calls?
- What measures do providers take to protect customers from such scams?






