Google reports network failures at 'several' cloud services in Europe
Quick Look
A fault with Google's cloud services in Europe, located in its London data centre, has caused disruption to banks, businesses and online services, including Lloyds, HSBC, Revolut and Royal Mail.
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Why It Matters
Technical issues with cloud services can cause widespread outages for corporate and banking customers.
Problems with multiple Google cloud services in Europe have caused inconvenience to banks, companies and online services since this morning.
The fault concerns the group's European data center in London, where Google Cloud confirmed "a problem with several services".
"Our engineering team continues to investigate the problem. We apologize to all those affected by the interruption," reads a note from the American giant.
According to the Downdetector website, hundreds of reports of disruptions concern the British banks Lloyds, HSBC and Revolut, the real estate site Rightmove, the Royal Mail, the telephone group BT and the courier DPD.
The fault, Google specified, began early in the morning, and the causes are currently unknown.
Thousands of Revolut customers have struggled to make payments and access their funds.
A spokesperson assured that the bank was "working to resolve the issue since it was identified" and apologized "to anyone affected and for any inconvenience caused."
“We can confirm that all our customers' money and data are safe,” he added.
Open Questions
- What are the causes of the failure?
- When will the service be fully restored?
