In Mexico the "Women's Line" received 20,000 calls in over a year, identifying the risk of femicide in 33% of cases
Quick Look
- In Mexico, the anti-violence telephone line "Women's Line" has received over 20,000 calls in more than a year, identifying a risk of femicidal violence in 33% of cases.
- Minister Laura Itzel Castillo underlined that the identification of threats has made it possible to prevent extreme consequences, while the government has opened 1,001 free centers covering 40% of municipalities.
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Why It Matters
The "Women's Line" is a telephone service established in Mexico to report gender violence and request support. The government has invested in the creation of free centers and in strengthening the network of volunteers to tackle the phenomenon of femicide.
In Mexico, in over a year of activity, the "Women's Line" has received 20,000 calls, identifying a risk of femicidal violence in 33% of cases. The Minister of Women, Laura Itzel Castillo, underlined how the identification of these threats made it possible to prevent extreme consequences. Of the total calls, 83% involved reports of abuse and 17% involved requests for guidance. The average daily incidence of feminicides, the ministry added, also recorded a historic drop of 36%.
"If you are experiencing a violent situation and don't know what to do, call 079 option one", urged the minister. President Claudia Sheinbaum also participated in the conference, explaining the protocol: "It's not just the call itself, but it is addressed. Then the security secretariats or state institutes are asked to approach the woman to assist her." Proactive recontact is also envisaged in the event that the victim stops making himself heard.
At the same time, the government opened 1,001 free centers covering 40% of the country's municipalities. In these spaces, which assisted 656,344 people by offering psycho-emotional support and legal advice, 197,446 volunteers registered with the national network also operate.
Open Questions
- What is the total budget allocated to the Women's Line and anti-violence centres?
- How is the effectiveness of proactively recontacting victims who stop calling measured?
- What is the geographic distribution of the 1,001 centers statewide?






