iPhone Duo Screen Problem Appeared in Turkey as well

The screen breakage caused by the hinge on Apple's 230 thousand TL foldable phone iPhone Duo was also seen on a device sold in Türkiye.

iPhone Duo, which is Apple's first step into the foldable phone market and is on the shelves in our country with a price tag of approximately 230 thousand TL, is on the agenda with screen durability problems that occur globally. Panel breaks, which occurred at the folding line of the device and at critical points where the hinge mechanism presses, were also recorded in a device sold in Turkey, along with the recently shared videos and reports. This hardware malfunction, which occurred in a short time, strengthens the claims that Apple may initiate a large-scale recall program for the first series.

Screen Damage Within Hours of Purchase

Reports shared by users on social media and technology forums indicate that the damage points to a structural design problem rather than an external impact. As in similar complaints around the world, it appears that the flexible OLED panel on the hinge axis of the device cracked internally at the exact folding point and pixel loss occurred. Some users even report that the screen becomes unusable after just 6 hours out of the box and approximately 20 on-off cycles.

In the case recorded in Turkey, it was clearly documented that the device was broken right at the hinge area and lost its touch function. While competitors such as Samsung, Huawei and Honor in the foldable phone market have matured their drop-type hinge designs over the years, this situation that Apple encountered in its first attempt creates a serious loss of confidence on the user side.

Critical Points and Possible Causes of the Problem

Mechanical Pressure Distribution: Unbalanced pressure application of stress points on the hinge to the flexible panel layers.

Failure in a Short Time: The problem appears within the first 24-48 hours, even at low thresholds such as 20 folds, rather than months of intensive use.

Local Support Need: The uncertainty of warranty and one-to-one replacement processes for a device that reaches 230 thousand TL due to high taxes and exchange rate effects in Turkey.

Hinge Revision and Recall Move Expected from Apple

The Cupertino-based company, which is stated to have examined user feedback and damaged panels in a laboratory environment, is expected to break its silence in order to prevent the crisis from escalating. According to the scenarios discussed in the industry lobbies, Apple plans to switch to a softer pressure angle by updating the internal tolerances of the hinge mechanism on the production line.

On the other hand, it is stated that an official service program (recall) that includes a global free screen replacement or direct device replacement may be announced for the first batch of iPhone Duo models that have already reached end users and store stocks. It remains a matter of curiosity how the technology giant, which joined the foldable phone race late, will manage this crisis in the flagship segment.