[ITmedia Mobile] Docomo completes emergency maintenance of ahamo site because "site safety has been confirmed"
Quick Look
- On November 8th, NTT Docomo completed emergency maintenance of the ahamo site and resumed service.
- Due to the leak of personal information due to unauthorized access to Docomo Online Shop and My Docomo, the service was temporarily suspended as a precautionary measure from around 17:26 on November 6th.
- As of 13:00 on November 18th, docomo online shop and My docomo are still under maintenance.
AI-generated summary
Why It Matters
NTT Docomo temporarily suspended services on the ahamo site from around 5:26 p.m. on November 6 as a precautionary measure after up to 294,839 personal information was leaked due to unauthorized access to Docomo Online Shop and My Docomo. During maintenance, new ahamo contracts and various procedures were accepted at Docomo Shop.
NTT Docomo announced on November 8th that the emergency maintenance carried out on the ahamo site has been completed.
In response to the leak of up to 294,839 pieces of personal information due to unauthorized access to Docomo Online Shop and My Docomo, the company temporarily suspended services on the ahamo site from around 5:26 pm on November 6th as a precautionary measure. During this period, only during maintenance, new ahamo contracts and various procedures for ahamo users were accepted at Docomo Shop.
We have now resumed service after confirming the safety of the site. Currently, various procedures can be performed on the ahamo site.
As of 13:00 on November 18th, Docomo Online Shop and My Docomo are still unavailable due to maintenance.
Open Questions
- Is it unclear when maintenance will resume for docomo online shop and My docomo?
- Have the culprits and methods of unauthorized access been identified?
- What is the specific content of the leaked personal information and the extent of the damage?

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