LINE officially issues an important announcement! If you don’t need to do one less account setting, all your friends and chat history may disappear.
Officials will send notifications in two stages, recommending users to bind their phone number, email, password and Apple or Google account
Quick Look
- LINE has issued a new wave of account health check notifications, reminding users to complete the binding of phone numbers, emails, passwords and Apple or Google accounts as soon as possible to avoid being unable to retrieve the account if the phone is lost, the account is stolen, or the app is accidentally deleted, and the friend list and chat history may disappear.
- The notification will be sent in two stages.
- It will be sent to users who have not completed the basic settings starting from the 4th, and from November 9th to 12th, it will be sent to users who have not bound an Apple or Google account.
AI-generated summary
Why It Matters
LINE regularly conducts account health check and safety promotions every quarter to remind users to check the account binding status to avoid being unable to recover their accounts if they are lost or stolen.
LINE officially issued a new wave of "Account Health Check" notifications. (Picture/Drawing by this newspaper)
Attention LINE users, the official issued a new wave of "Account Health Check" notifications to remind users with incomplete account binding to complete the settings as soon as possible to avoid being unable to successfully retrieve their original LINE accounts in the future when their phones are lost, their accounts are stolen, or apps are accidentally deleted, and even their friend lists and chat records may disappear.
"Account Health Check" is a safety promotion that LINE conducts regularly every quarter. It mainly reminds users to check the account binding status. The notification will be sent through the official "Service Messages" account with Green Shield certification. Since this account is specifically used to transmit important security information, it cannot be blocked. If you receive a relevant reminder, it means that some account settings have not been completed.
LINE will send notifications in two waves. Fewer accounts will be bound soon.
This wave of notifications is divided into two phases. Since yesterday (4th), LINE has started to send reminders to users who have not yet completed the setting of phone numbers, emails or passwords; from November 9th to 12th, users who have not yet bound an Apple or Google account (at least one) will be further notified.
LINE pointed out that in addition to completing basic settings such as phone number, email and password, it is also recommended to bind at least one of Apple or Google accounts to increase the chance of retrieving the account in the future. Especially when the phone is lost, the account is stolen, or the app is accidentally deleted, complete binding information will help you log in again to the original account. Once the original account cannot be retrieved, the friend list, chat history and other information may also disappear, and cannot be directly transferred to the new account. In some cases, even if the chat history is backed up in advance, it may not be possible to restore it completely.
LINE also reminds you that account binding does not require authentication through any external web page. You only need to complete the settings in the LINE App on your mobile phone. LINE will not proactively ask users to enter personal information on other websites, nor will it send verification letters without reason. Only when the user sets up their email address, the system will send a verification letter to the designated mailbox.
In addition, each set of phone numbers, emails, Apple or Google accounts can only be bound to one LINE account. If the same data is repeatedly bound to different LINE accounts, the original account may be overwritten and invalidated. Users must pay attention when setting up.
Open Questions
- What is the specific number of users who have not completed binding?
- If the account cannot be retrieved, are there any remedial measures?







