Microsoft says measures to resolve global Outlook outage are 'not working as expected'
Quick Look
- Microsoft announced Thursday that measures taken to resolve a global Outlook email outage, which lasted about eight hours, are not working as expected, and that it is seeking alternative solutions.
- This disruption prevents tens of thousands of users around the world from accessing their emails.
AI-generated summary
Why It Matters
A global Outlook email outage has lasted for approximately eight hours. Microsoft has indicated that the measures taken to resolve the problem are not working as expected and that it is looking for alternative solutions.
American software giant Microsoft said Thursday that measures taken to resolve a global Outlook email outage, which has lasted about eight hours, were “not working as expected,” and that it was working to find alternative solutions.
“We have monitored the status of the changes applied to improve the maintainability of the service and confirmed that they are not producing the expected effects. We are identifying alternative lines of work that can be implemented to increase capacity in the face of persistent imbalances in traffic management,” Microsoft said in a message published on the X platform. This disruption prevents tens of thousands of users around the world from accessing their emails.
Open Questions
- What is the exact cause of the failure?
- How much longer will the disruption last?
- Exactly how many users are affected?
