Government activates emergency response team for MS service failure... Domestic damage inspection

MS "It occurred during a network change, not a cyber attack."

(Seoul = Yonhap News) Reporter Kwon Ha-young = The Ministry of Science and ICT announced on the 14th that it has begun inspection and response to minimize inconvenience to domestic users related to the recent global service failure of Microsoft (MS).

This is because an error occurred in the MS365 service on the 13th (Korean time), causing problems in sending and receiving emails at some domestic companies.

MS explained that this failure occurred during a network change, not a cyber attack or artificial intelligence (AI)-related issue.

Problems that occurred during the process of upgrading network capacity in the past were latent, but surfaced after recent network changes.

The Ministry of Science and ICT confirmed the status of service recovery and reports of inconvenience and damage to domestic users through Microsoft Korea, while also requiring major domestic platform operators to inspect their own systems to prevent failures.

Starting today, the Ministry of Science and ICT plans to form an emergency response team with Microsoft Korea to continuously check the status of service recovery and inconveniences to domestic users.