China Eastern Airlines reports cabin incident on flight MU6741: The case has been reported to the public security organs and passenger transport services involved have been suspended.

China News Service, October 3. According to China Eastern Airlines Weibo, on October 3, China Eastern Airlines issued a situation report: Based on the preliminary review investigation of the cabin incident of flight MU6741 on September 28, the company has basically completed the evidence fixation, fact verification and legal assessment work. The company believes that the relevant behavior of passenger Ou on the flight was suspected of disrupting the order inside the civil aircraft and seriously infringing on the personal dignity and rights of the company's employees in performing their duties. In response to the above-mentioned infringement and disruptive behavior, the company has officially reported the case to the public security organs. The company is actively cooperating with relevant departments to carry out investigation and evidence collection to safeguard the legitimate rights and interests of employees and public safety and order in accordance with the law.

According to the company's passenger transportation management system, in order to ensure the orderly operation of flights and a good travel experience for passengers, the company has suspended providing transportation services to Ou XX.

According to earlier reports, China Eastern Airlines posted on its official Weibo on September 30 that the company was concerned about the video related to the air service incident on the flight from Hefei to Dalian on September 28. After verification, the flight attendant reminded passengers throughout the process of pushing the dining cart to provide beverage service. Because a passenger was sleeping, the dining cart accidentally came into contact with his elbow. The flight attendant immediately apologized repeatedly and checked on the passenger's condition. The passenger was agitated and continued to use vulgar and aggressive language. He threatened and kicked the flight attendant, and asked the flight attendant to accompany him for medical treatment after landing. The flight attendant was frightened. In order to maintain flight safety and cabin order, the flight attendant and safety officer quickly intervened to coordinate the handling. After the flight landed, medical staff went on board to check that the passenger had no obvious trauma or swelling and no further treatment was needed. The passenger refused to be accompanied by ground staff to the hospital and left on his own. After the incident, the company immediately provided psychological counseling and care support to the flight attendant involved, and the employee has returned to normal work.