
Disruptions throughout the country due to technical problems and the 24-hour strike by Easyjet staff. RimborsoAlVolo reminds you of passengers' rights.
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Technical problems recorded by Enav and 24-hour strike by Easyjet staff in Italy.
A day of passion today for air transport in Italy, with technical problems throughout the territory which are causing traffic slowdowns, in addition to the 24-hour strike called by Easyjet staff. This was stated by the company specializing in air transport RimborsoAlVolo.
Passengers involved in airline disruptions are however entitled to reimbursements and assistance, as provided for by EC Regulation 261/2004 - explains RimborsoAlVolo - Even in exceptional circumstances such as the one recorded in these hours in Italy, if the flight is canceled or suffers a prolonged delay, the airline has the obligation to guarantee assistance to passengers in the form of meals and drinks, transfers, possible overnight stay in hotels, etc. In the event that a flight has been canceled due to technical problems, the airline must offer the choice between: a refund of the ticket and, in the case of a connecting flight, a return flight to the departure airport as soon as possible; boarding another flight to your final destination as soon as possible, or boarding another flight at a later date.
"However, pecuniary compensation of up to 600 euros per passenger is not foreseen: since it is a case of force majeure, the delay or cancellation of the flight is not attributable to the airline's responsibility" - specifies Kathrin Cois, general director of RimborsoAlVolo.
And to the technical problems reported by Enav are added today the inconvenience caused by the 24-hour strike called by Easyjet staff. During the strike, the guarantee periods must be respected, from 7am to 10am and from 6pm to 9pm, during which flights must still be carried out.
In this case, given that it is a strike called by the airline staff, passengers are also entitled to financial compensation from 250 to 600 euros, in the event of flight cancellation or when passengers reach the final destination with a delay in arrival equal to or greater than 3 hours compared to the scheduled arrival time, as established by a ruling of the European Court of Justice.

Difficult Friday for passengers at Italian airports, with air traffic reduced by 50% and heavy delays from Milan Malpensa to Rome Fiumicino due to data network anomalies and Enav ruling out sabotage. The Easyjet strike adds up.

Serious delays and cancellations at the main Italian airports due to a technical fault in the ENAV data transmission network. Hacker attack excluded. The situation is made worse by the easyJet strike.

Serious slowdowns and inconveniences at Italian airports due to anomalies in the ENAV data transmission network. Cyber attacks or sabotage are excluded, while technical checks continue to restore full operations.

A technical fault in the Enav data network causes serious delays and cancellations at Italian airports, including Fiumicino, Linate and Malpensa. Excluding cyber attack.

Difficult Friday for Italian air traffic due to anomalies in the data transmission network that supports flight control services throughout the national territory. Enav introduced flow regulation measures from 6:00 am to guarantee security, excluding malicious activities such as hacker attacks or sabotage. There are delays at the airports of Milan, Bergamo and Fiumicino.

Enav states that the anomalies in the data transmission network that are slowing down air traffic in Italy are not due to malicious activities such as hacker attacks or sabotage, ruling out intentionality in the fault that is affecting the entire national territory.