Outlook down all over the world, Microsoft: "Recovery in phases". LIVE

Still malfunctions for Outlook and other Microsoft 365 services. According to Downdetector, the malfunction, which began yesterday, November 12, and is continuing today, has so far affected users in 74 countries. And it's not just email that's affected, but also platforms like Teams and the artificial intelligence assistant Copilot. Meanwhile, the recovery activities of the platforms continue. The company on

England's public health service (NHS England) has activated emergency plans to deal with the global Microsoft failure, which also blocked email in several hospitals, such as those in Salford, Oldham, Rochdale and Bury, in the Manchester area. Healthcare facilities are applying "long-planned measures to manage IT failures", using, where possible, "other IT systems" or "paper records" to ensure essential care and appointments. An NHS spokesperson declared this, admitting inconvenience for staff.

Automatic compensation for citizens and businesses affected by the Microsoft blackout. This was asked by Codacons after the heavy inconveniences that have been experienced all over the world since yesterday. The company cannot simply restore its systems and consider the problem closed: it must answer for the consequences caused to its customers, says the association. And it therefore asks Microsoft to prepare an extraordinary compensation plan, with automatic credits for subscribers and bonuses in favor of private consumers. Otherwise the association will evaluate the possible compensation actions to be taken towards the company to protect all those damaged by the blackout.

The Microsoft failure did not cause any problems for rail traffic in Germany. "So far we have not noticed any repercussions on railway operations at a national level," said a Deutsche Bahn spokesperson, when asked about the matter, as reported by Dpa. According to a spokesperson, there are no repercussions on air traffic at Lufthansa either. A spokeswoman for Berlin Airport said Microsoft's problems had not affected flight operations. The German stock exchange was informed that securities trading was proceeding as usual: "Trading was not affected by the fault and is proceeding stably."

The blackout of Microsoft 365 services, including Outlook and Teams, is also causing widespread disruption in the Netherlands, involving municipal and provincial administrations, courts, universities and the media. This was reported by the Dutch news agency ANP, specifying that the problems mainly concern the sending and receiving of emails and access to digital services. Among the affected administrations are the municipalities of Amsterdam, The Hague and Delft, as well as numerous other cities, and the provinces of North and South Holland, Groningen, Overijssel and North Brabant.

The global Microsoft failure is having a "severe impact" on ambulances and NHS facilities in the UK. This was declared by the British trade union Gmb. According to Rachel Harrison, the union's national director of public services, the operators of 999, the equivalent of the emergency number 112, and 111, the telephone line for non-urgent health problems, "are unable to pass on patient details in the usual way, which is creating a huge backlog and risks causing chaos". Harrison specified that emergency ambulances are operating regularly.