AI-generated summary
Microsoft initially only investigated reports of disruptions from America before confirming that the connection problems affected users of Microsoft 365 services in all regions of the world.
A widespread disruption in the Microsoft technology group's Outlook email service caused tens of thousands of users problems accessing their emails on Thursday. The connection problems affected users of Microsoft 365 services in all regions of the world, the US software company announced. Initially, Microsoft only investigated reports of problems from America.
According to the disruption platform Downdetector, almost 130,000 problems with Outlook were reported around 7 p.m. CET. At around 10:30 p.m. CET there were still around 50,000 reports. The platform also registered thousands of fault reports with the Microsoft Teams communications service and the AI assistant Copilot. Both applications belong to the Microsoft 365 cloud offering.
"Some of the infrastructure is experiencing increased utilization in multiple regions, which is likely contributing to the connectivity failures," Microsoft said on X. "We are aggressively pursuing all options to reduce the impact."

Microsoft 365 services such as Outlook, Teams and Copilot are affected by a global disruption. Downdetector reported almost 130,000 problems with Outlook around 7:00 p.m. CET. Microsoft attributed the disruption to increased infrastructure load and unexpectedly unavailable servers.

Microsoft's cloud offerings, including Outlook and Microsoft 365, are affected by a widespread disruption. Initially there were problems with Exchange mailboxes in the USA, but the company later warned of global effects. The duration of the disruption was initially unclear.

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