Suicide prevention counseling, connection to debt counseling hotline... 109·1375 call center connection

The Ministry of Health and Welfare and the Credit Recovery Committee announced on the 10th that they will operate a linkage system between the Suicide Prevention Counseling Hotline (109) and the Shinbok Debt Counseling Call Center (1375) so that people experiencing debt problems can continuously receive suicide prevention counseling and debt adjustment counseling.

Accordingly, if it is confirmed that there is a debt problem during suicide prevention counseling, the person can be connected to the NHRCK call center and receive counseling on specific support systems such as debt adjustment.

During nights and weekends, clients can make reservations by leaving their contact information.

The government expects that by establishing this linkage system, it will be able to provide more practical help to clients in crisis by not only providing guidance but also directly connecting them with counseling from specialized agencies to resolve debt problems.

To this end, the Ministry of Health and Welfare and the New Health Service explained that they conducted exchange training for counselors so that counselors from both organizations could understand the specialized fields and counseling characteristics of the other organization.

Lee Seon-young, director of mental health policy at the Ministry of Health and Welfare, said, "Suicide concerns due to debt account for a relatively large portion of suicide prevention counseling. So far, 109 has provided information that debt problems can be resolved through the Credit Recovery Committee, but now that we can directly connect with clients, we will be able to respond more effectively."