
數位核銷服務網經三年評估與開發後進入試營運,預計2027年1月正式上線,初期採數位與紙本雙軌並行,目標為2028年1月1日全面採用數位核銷並停止收取紙本資料,以減輕社福團體行政負擔並推動資服產業發展。
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為減輕社福團體行政核銷負擔,數位發展部與衛生福利部推動數位核銷服務網,歷經約三年評估、需求訪談及系統開發後進入試營運階段。
歷經約3年評估、需求訪談及系統開發,「數位核銷服務網」目前已進入試營運階段,預計2027年1月正式上線,初期將採數位與紙本雙軌並行。(記者邱巧貞攝)
〔記者邱巧貞/台北報導〕為減輕社福團體行政核銷負擔,數發部攜手衛生福利部推動「數位核銷服務網」,透過數位工具簡化補助核銷流程,這項計畫歷經約3年評估、需求訪談及系統開發,目前已進入試營運階段,預計2027年1月正式上線,初期將採數位與紙本雙軌並行,並以2028年1月1日全面採用數位核銷、不再收取紙本資料為目標。
「數位核銷服務網」由數發部數位產業署與衛福部社會及家庭署共同推動。過去社福團體長期投入第一線照顧與支持服務,仍須投入大量時間整理發票、收據及相關憑證,並逐筆登打、核對資料,不僅增加社福團體的行政負擔,也讓政府審核單位耗費不少人力與時間。
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衛福部社會及家庭署主任秘書陳淑美表示,雙方歷經約3年的評估與討論,從最初與社福團體進行需求訪談、重新檢視行政流程,到後續系統設計與開發,過程中除了必須克服技術問題,也需要配合實際使用需求,調整原有的行政作業方式。目前系統已完成階段性建置,並透過試營運持續蒐集使用者回饋,作為後續功能調整及優化的依據。
至於上線時程,2026年8月10日至12月底為全國性補助案件的試營運階段;預計2027年1月正式上線後,考量部分中小型社福團體可能需要較長時間適應數位化作業,因此將先採取數位與紙本雙軌並行的過渡方式,並規劃提供操作指引及教育訓練,協助第一線工作人員逐步熟悉系統。
預期從2028年1月1日起全面採用數位核銷,不再收取紙本資料,不過這仍是目前設定的推動目標,後續將視試營運情況及使用端回饋,持續調整系統與作業流程。
至於這套系統的建置經費及後續維運方式,數產署表示,系統建置係透過數發部數產署「數位產業跨域軟體基盤暨數位服務躍升計畫」推動,目的並非由政府長期提供免費服務,而是先建立一套示範系統,作為資服業者後續開發及應用的基礎,讓有需求的政府機關或其他單位,未來可向資服業者採用相關服務,藉此扶植資服產業發展軟體產品,逐步建立可持續運作的軟體服務生態系。
數產署指出,除了持續優化現有服務,目前也已將本案開發成果以開源方式公開於數位產業署的GitHub平臺,讓資訊服務業者及其他政府機關能在既有基礎上進一步調整、開發及延伸應用,降低重複開發成本。未來不同軟體供應商也可依照實際需求,發展各自的服務或產品。
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AI outlook — possibilities, not facts
數位核銷服務網將於2027年1月正式上線
Very likely · Within months
自2028年1月1日起將全面採用數位核銷並停止收取紙本資料
Possible · Within years

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