[Guangming Commentary] Details test the quality and effectiveness of governance

During this National Day holiday, hundreds of millions of people traveled, and the single-day peak reached a new high. The surging travel craze is a reflection of development vitality and a major test of social governance.

In this big test, what makes people feel deeply is often not macro data, but some "specific little things", such as how long the queue is in front of the charging pile in the service area, how long the wait is at the entrance of the toilet in the scenic spot, etc. The quality of management is often reflected in these "details".

Take queuing for charging as an example. Self-driving travel by new energy vehicles has exploded during the National Day this year, and "difficulty in charging" has become a headache for many car owners. There are long queues of vehicles in front of charging piles in some service areas, and the wait can last two or three hours. There are also some places that have handled the situation better, such as Tonglu in Zhejiang and Xin'an in Sichuan. They have deployed mobile charging vehicles in advance and pushed the idle status of charging piles in real time through the app to guide the diversion of vehicles, effectively alleviating the "difficulty" of high-speed charging of new energy vehicles.

We are also facing the peak. Why are some places in a hurry while others are calm and orderly? The difference is not in the total amount of resources, but in the "fineness" of management: deploying mobile charging vehicles and guiding vehicle diversion. These things do not require large investments. What is needed is to think more carefully about the problem, make more detailed plans, and provide more detailed services.

See the real details in the subtleties. With the continuous improvement of people's living standards, public holiday travel has already transformed from "walking easily" to "walking smoothly, comfortably and with peace of mind", which has put forward higher requirements for the refinement, humanization and adaptability of public services. The extensive governance model can no longer adapt to the people's livelihood needs in the new era. Only by keeping a close eye on the urgent needs and worries of the people during their journey and making services more detailed in every small scene can we truly improve the quality and efficiency of governance.

Author: Liu Qian