In the first three quarters of this year, China Railway Group continued to deepen the structural reform of the transportation supply side, strengthened passenger transportation organization, enriched the supply of passenger transportation products, and improved the quality of station and train services. The country's railways carried a total of 3.71 billion passengers, a year-on-year increase of 4.8%, a record high for the same period in history, effectively ensuring the safe, convenient and warm travel of passengers, and injecting new vitality into "Mobile China".
First, passenger transportation capacity continues to improve. Coordinate high-speed railway and normal-speed railway resources, make full use of the newly opened Beijing-Hong Kong high-speed railway from Xiong'an to Shangqiu section, Xi'an-Chongqing high-speed railway from Xi'an to Ankang section, Yichang to Xingshan high-speed railway, Harbin to Yichun high-speed railway and other new lines and new station capacity, and fully tap the capacity of transportation Potential, dynamically analyze railway 12306 ticket purchase big data, and timely increase transportation capacity in popular directions and sections. In the first three quarters, the national railways arranged an average of 11,511 passenger trains per day, a year-on-year increase of 5.3%. It has successfully completed Spring Festival transportation, summer transportation, and holiday transportation such as Qingming, May Day, Dragon Boat Festival, and Mid-Autumn Festival, and better served passengers' holiday travel. Maintain the scale of normal-speed passenger trains, and run public welfare "slow trains" and rural revitalization trains to facilitate travel for people in border areas of old and young people and in poverty-stricken areas.
The second is the integration of railway and tourism to empower service consumption. Actively meet the market demand for tourism, ecological health care, and red studies, and carefully design unique tourist trains such as "Xingguang Yanzhao" and "Panda Special Train" and special tourist trains such as "Qilu No. 1" and "Nanhu 1921" to connect the natural scenery and cultural heritage sites along the line. and special delicacies, helping passengers to "travel China happily" by train, effectively serving the development of the tourism economy. In the first three quarters, national railways have operated a total of 2,860 tourist trains, a year-on-year increase of 25.5%, including 1,613 special tourist trains and 1,247 special tourist trains. Accurately docking with the arrangements for local competitions, exhibitions, cultural performances and other activities, 947 "fans special trains" and "fans special trains" were launched to activate the "theme train +" economy and effectively promote the development of catering, hotels, cultural tourism and other industries. The organization of cross-border passenger transport has been strengthened. The Guangzhou-Shenzhen-Hong Kong High-speed Railway and the China-Laos Railway carried 25.845 million and 265,000 cross-border passengers respectively, a year-on-year increase of 11.8% and 37.8% respectively. The China-Mongolia, China-Russia, China-Vietnam, and China-North Korea international passenger trains have been successfully opened, effectively supporting "cross-border tourism." Actively adapting to the inbound passenger flow brought by the national transit visa-free policy and providing convenience for foreign passengers, the national railways sent 19.002 million foreign passengers, a year-on-year increase of 33.4%.
Third, passengers’ travel experience will be better. Continuously optimize the function of Railway 12306, launch the Beijing-Shanghai High-speed Railway, Beijing-Shanghai Railway train ticket reservation and purchase pilot service; run the reservation and purchase service for student passengers on a regular basis; actively promote new ticketing services, time-based tickets and fixed-term tickets have covered 76 lines, and travel time-based tickets It has covered 28 lines, and children passengers can enjoy discounted fares for travel-time tickets; elderly passengers will be given "discounted" fare discounts during mid-week periods during the off-peak passenger flow season. The railway frequent flyer membership service has added teacher points discounts, so passengers can enjoy more benefits and convenience when traveling by train. The "Silent Car" service covers more than 8,000 EMU trains, the "Pet Travel" service covers 163 high-speed rail stations and 392 EMU trains, the "Light Travel" service covers 212 stations, and the "Bicycle Travel" service is launched on a pilot basis on the Beijing-Zhangjiakou High-speed Railway and the Hainan Island-Ring High-speed Railway. Convenient transfers are available at 120 stations across the country, the railway traffic code covers all EMU trains, and 98 stations provide Internet ordering services, striving to provide passengers with "a box of good meals." Strengthen services for key passengers such as the elderly, the sick, the disabled and pregnant women, and improve response efficiency and service quality. Strengthen the publicity and guidance of civilized travel, continue to carry out the "My Railway Scenery" themed publicity activities, enrich the cultural life of the journey, and create a warm and comfortable travel environment.
