Yinchuan Customs enterprise through train service platform officially launched

China News Service, Yinchuan, October 1 (Reporter Li Peishan) In order to clear up communication barriers between customs and enterprises and accurately serve foreign trade market entities, the enterprise through-train service platform created by Yinchuan Customs was officially launched on October 1. Enterprises can submit complaints online to achieve closed-loop processing of problems, helping Ningxia's characteristic industries to expand overseas markets.

As Ningxia continues to open up to the outside world, specialty industries such as wine, wolfberry, and fine chemicals continue to explore international markets. The number of foreign trade companies has grown steadily, and the demand for efficient customs clearance and precise policy services continues to rise.

In the past, when enterprises encountered complex business inquiries across departments and customs areas, they often needed to contact multiple parties, resulting in long communication chains, and worried about delays in orders. "Now you can submit appeals with one click through the platform, and the internal coordination and docking work is handled by the customs. Enterprises do not need to run errands back and forth. Simple matters will be reported back on the same day, and complex questions will be answered within up to 7 working days, effectively shortening the service cycle." Luo Ying, head of customs affairs at Ningxia Yipin Biotechnology Co., Ltd., has a deep understanding of this.

According to Huang Qingsong, deputy director of the Enterprise Management and Inspection Department of Yinchuan Customs, the platform aims to break down traditional communication barriers between customs and enterprises and build a service system that benefits enterprises with "direct online access, full follow-up, and closed-loop implementation." Enterprises can log in to the Yinchuan Customs portal or access the exclusive website to enter the platform, which has four major sections: business demands, work suggestions, business style reflections, and important reminders, and accepts various customs services such as customs clearance, origin, tax reduction and exemption, credit cultivation, processing trade, intellectual property rights, technical trade measures consultation, etc.

At the same time, the platform implements a working mechanism of dedicated personnel docking, time-limited processing, and full tracking to quickly respond to difficult business of enterprises, promote the direct delivery of customs policy dividends to enterprises, and allow enterprises to benefit from both speed and warmth.