FamilyMart (5903) convenience store announced today that it has joined hands with Taiwan's largest smart community service platform "Smart Life" to launch a new logistics service "Community Pickup", creating the first four delivery modes of "community delivery to the store, community delivery to each other, store delivery to the community, and e-commerce delivery to the community". Packages can be sent to the community management room downstairs of your home. (Photo by reporter Yang Yamin)
[Reporter Yang Yamin/Taipei Report] FamilyMart (5903) convenience store announced today that it has joined hands with Taiwan's largest smart community service platform "Smart Life" to launch a new logistics service "Community Pickup". It is the first to create four major delivery models: "community delivery to the store, community delivery to each other, store delivery to the community, and e-commerce delivery to the community". Packages can be sent and picked up at the community management office downstairs at home. The average price nationwide is NT$60, and the business opportunity of community package delivery exceeds 100 million items per year.
For communities that have introduced the Smart Life Platform, from now on, through the Smart Life App, you can complete mailing at the community counter in just 3 simple steps.
First click "Send Package" and choose to send it to the community's "Smart Life Community Pickup" or send it to the store's "FamilyMart In-Store Pickup" to complete the information. Finally, complete the payment through Quanying+Pay or a credit card, and hand the package to the community property staff. You don't need to go out of the community gate. You can easily send the package to a "FamilyMart" store or the community served by Smart Life.
If you want to go to a store to use the "Store Delivery to Community" function, you can click "Community Pickup" through the My FamiPort APP, fill in the recipient information, and then go to the FamiPort machine to print out the order and complete the payment. If you use the FamiPort machine, just click "Service Shipping", "Community Pickup", fill in the recipient information and complete. The sender can use the store-to-store price, and the recipient can enjoy a home delivery-like pickup experience.
In terms of rates and specifications for "Community Pickup", if the total length, width and height do not exceed 105 cm and 10 kg, each item costs only NT$60 regardless of whether it is sent to the main island or an outlying island. Sellers on the Haomai+ platform enjoy an exclusive discount of NT$35; if there is a need for large-volume delivery, as long as the total length, width and height do not exceed 120 cm and 10 kg, it only costs NT$99, and the delivery time is about 2 to 4 working days, from now until December 31, we will launch the "Free Shipping for the First 3 Fees for 10,000 Items Daily" campaign.
Xue Dongdu, general manager of FamilyMart, said that Smart Life has been introduced into more than 10,000 communities across Taiwan. In cooperation with Smart Life, residential communities have been officially included in the logistics system. "FamilyMart" logistics nodes will expand from 4,500 stores to more than 10,000 cooperative communities, creating the country's largest 24-hour parcel service network.
In the next phase, smart community service providers such as China Insurance Good Life will also be gradually introduced. It is expected that the number of connected communities through "Community Pickup" will reach nearly 25,000, which will be able to serve the parcel delivery needs of about 3 million households.
In the future, when consumers shop on e-commerce platforms, in addition to the traditional supermarket pickup and home delivery, there will be a third logistics option of "community pickup". With the advantages of "store pickup price and home delivery distance", walking to the home management office is the service point, allowing package delivery to go from the supermarket to the community, redefining a new convenience experience.
The first wave of "Community Picking" will be introduced by "Haomai+", a store platform of "FamilyMart", and e-commerce platforms such as SHOPLINE, CYBERBIZ, Quan E-commerce, Shepherd Group, Wangmiao Planet, and Jinshitang will gradually join in. Green World Technology, Lanxin Technology, Aili Supply Chain and other cash flow and logistics platforms will also join.
