Shenzhen is ready to guarantee the APEC event with high-level services

As the APEC Leaders' Meeting week approaches, Shenzhen is promoting all-round and refined support work from hub customs clearance, city operations to volunteer services, and welcomes Asia-Pacific guests and friends with an open, professional and confident attitude.

In preparation for the grand event, APEC-themed promotions can be seen everywhere on the travel route of Shenzhen Baoan Airport. AI flight assistants and multilingual translation terminals cover the international arrivals area. The airport has piloted advance machine inspection, and customs clearance for passengers without abnormalities has been reduced to less than 15 minutes.

All 25 APEC dedicated lanes at various ports in Shenzhen have been fully opened, and Huanggang Port has achieved 24-hour dedicated lane guarantee. Over 14,000 foreign language signs have been upgraded at the city's ports, and multilingual service teams are on duty at all ports. Shenzhen North Railway Station air-rail combined transport one-stop check-in and checked baggage. During the meeting, the running intervals of some Shenzhen subway lines were reduced to 2 minutes, 50 new connection lines were opened, and bilingual broadcasts and bilingual station signs were fully covered on all subway lines. All subway lines support overseas bank cards to pass through the gates, so there is no need to exchange cash and queue up to buy tickets.

Shenzhen's main roads, city parks, and key business districts are carefully decorated with themed green sculptures, colorful flower borders, and welcoming landscapes. Grand event elements can be seen everywhere outdoors and in business districts, giving the city an open, inclusive, and hospitable atmosphere.

The power supply guarantee work during the APEC meeting week has also been put in place. China Southern Power Grid has coordinated 89 million kilowatt-hours of green power certificate resources in advance to ensure 100% green power supply during meetings in important venues, transportation hubs, reception venues and other related scenes.

The hardware has been upgraded and the service has become warmer. 4.2 million registered volunteers are in full action. More than 4,000 international volunteers have completed special training on multilingual etiquette and foreign-related services. The English version of the volunteer service platform has been launched simultaneously. 148 urban volunteer service stations in the city have completed bilingual logo upgrades. The craze for services involving all people and linking the whole city continues to heat up.