Azul cancels flights between Campinas and the USA after failure in American air control

According to the company, flight AD8704, which was scheduled to depart from Campinas to Fort Lauderdale on Friday, was cancelled. The measure also affected the return flight AD8705, scheduled to leave the American city towards Campinas this Saturday.

Passengers will be reaccommodated on extra Azul flights, scheduled for Saturday (14) and Sunday (15), respectively. The company informed that it is providing assistance to customers, in accordance with the rules of the National Civil Aviation Agency (Anac).

In a statement released on Friday, the company stated that it was monitoring the situation in the United States, which it classified as a fact beyond its control, and was awaiting further guidance from the American authorities.

Despite the cancellations, other operations between Campinas and the United States were maintained. Flight AD9301, which left Viracopos bound for Orlando on Friday, landed at 6:40 pm local time, 8:40 pm Brasília time, according to Azul.

Flight AD8707, from Orlando to Campinas, landed in Viracopos at 8:26 am this Saturday, according to information from FlightRadar. The initial arrival time was 8:35 am.

The National Civil Aviation Agency (Anac) reported that it monitors flights between Brazil and the United States due to restrictions on takeoffs at American airports. Passengers are advised to contact airlines to confirm flight status and check possible changes.

According to the agency, companies must immediately communicate delays, cancellations and service interruptions, in addition to keeping passengers informed about expected departure times.

In the event of a delay of more than four hours, cancellation or interruption of the service, the passenger has the right to choose between re-accommodation on another flight, a full refund or the service using another mode of transport, when applicable.

Reaccommodation must be free and occur at the first opportunity, on the company's own flight or on another airline. It is also possible to choose another flight from the same company, at a preferred date and time, within the ticket's validity period.

Anac advises that passengers who are unable to resolve the situation with the company should register a complaint on the Anac Passageiro platform.