Renfe and Iryo have activated their respective emergency protocols and care for victims after a very serious accident occurred this morning between two of their trains between Los Yébenes and Urda (Toledo) that has left at least 30 dead.
As reported by Renfe in a statement, the company launched the crisis office and the Assistance Plan for Victims of Railway Accidents and their Families. To coordinate care, the company enabled the free telephone number 900 10 10 20 for affected people and their families.
For its part, Iryo established the attention number for affected people 900 001 403 in order to facilitate the consultation of information and provide the required assistance.
The Castilla-La Mancha Emergency Service has also set up a free telephone number (900 122 112) to assist victims and relatives.
Renfe pointed out that the absolute priority is to care for the victims, evaluate the extent of personal damage and remain at the disposal of the authorities and emergency services at all times.
Renfe and Iryo have asked that these phones not be used for any other management or request for information. It also asks those who have a ticket for the Madrid-Andalusia corridor not to go to the stations today to manage it.
In addition, the operators reported that circulation between Madrid and Andalusia is suspended until further notice.
The Civil Guard has set up different offices for first-degree relatives of the victims of the train accident to attend. The priority objective is the identification of missing persons and the taking of DNA samples from family members who come to these offices in order to speed up the identification process.
These units are located in the Civil Guard Zones in Madrid (Calle Batalla del Salado 32) and Andalusia (Avenida de la Borbolla No. 8, Seville) and the Commands of Córdoba (Entrance via Avenida de los Mozaharabes) and Toledo (Avenida Barber No. 42).
For this reason, the Civil Guard is calling on immediate family members to go to these offices as soon as possible to speed up identification.
The railway infrastructure manager, Adif, is going to open service points for those affected by the accident in Urda (Toledo) in the high-speed stations of Madrid-Atocha, Sevilla-Santa Justa and Córdoba-Julio Anguita. There is also a service point for victims in the pavilion of the Santo Cristo de Urda school.
The company, which depends on the Ministry of Transport, has announced on social networks the opening of these service points in the main stations on the route between Madrid and Seville.
Likewise, the Government delegate in Andalusia, Isabel Mayo, recommends that those who wish to obtain information about what happened use the official channels of @Inforenfe and @InfoAdif, according to the statement from the Government Delegation in Andalusia.
The Government of Castilla-La Mancha has called for anyone who is a blood donor to go to "the usual points" in Alcázar de San Juan and Ciudad Real. Blood of all blood groups is needed. If you want to donate in Toledo, it is possible to go to the Regional Transfusion Center, so as not to overwhelm the University Hospital, located at Avenida de Barber, 30. Blood is needed, especially from groups 0 and A.
For its part, the Community of Madrid has made an urgent call to citizens to donate blood of the six blood groups whose reserves are on red alert and due to a possible increase in healthcare needs due to the train accident.
This call has been made through the social network The Minister of Health, Mónica García, has also requested collaboration in blood donation "given the possible needs derived from the train accident."
