“Encouraging progress in Europe”: what you need to know about the giant outage of Outlook and Microsoft tools

Microsoft's giant outage never ends. The American software giant indicated early this Friday, November 13, that the measures taken to resolve a global outage of Microsoft 365 connected tools, including Outlook messaging used by a majority of companies around the world and its Copilot AI, which began Thursday evening, were “not working as expected,” and that it was working to find alternative solutions. Around 1 p.m. this Friday, after nearly fifteen hours of outage, the company spoke of “encouraging progress in Europe” towards a resolution of the problem.

Which tools are affected?

According to Microsoft, the tools affected are those of its Microsoft 365 cloud environment, particularly used by businesses. This mainly concerns Outlook messaging, which allows you to receive and send emails. The Teams instant messaging app is also affected, but its core features like messaging and calling work.