Global downturn for Microsoft, more disruptions. "Restoration does not give desired effects. No hacker attack"
Microsoft rules out a cyber attack and is working on alternative solutions to restore servers
Quick Look
- Microsoft 365, Outlook and Teams were hit by a roughly ten-hour outage affecting thousands of users in 74 countries, including Italy, the United States and New Zealand.
- Microsoft rules out a hacker attack and is working on alternative strategies to restore the servers.
AI-generated summary
Why It Matters
Microsoft 365, Outlook and Teams suffered outages for approximately ten hours, with malfunctions still ongoing at the time of publication. The outage affected thousands of users around the world, from the United States to Italy, extending globally within an hour according to Downdetector.
ROME – Microsoft 365, Outlook and Teams suffered interruptions for about ten hours. The outage, which continues with ongoing malfunctions, has affected thousands of users all over the world: from the United States to Italy. Microsoft said it is still working to restore service to the affected servers: "We have monitored the status of the changes made so far and have found that they are not having the desired effects. We are defining alternative strategies to increase capacity, in the face of persistent imbalances in traffic management."
According to Downdetector, a platform that monitors online disruptions, the outage spread globally within an hour, affecting Microsoft products in 74 countries. The issue affected users in the Americas and parts of Europe, Asia and Africa, with New Zealand among the affected countries. “We have found that some infrastructure is under heavy load in several regions; this is likely contributing to connectivity errors,” the company further writes. “We are working intensively on every possible solution to reduce the impact.”
Microsoft, through its executive vice president Charles Lamanna, has made it known that there is no hacker attack behind the outages. “There is no indication that it is the result of malicious activity or related to a cyber attack.”
The company: checks in progress
What to Watch
AI outlook — possibilities, not facts
Microsoft will fully restore affected services shortly
Likely · Within hours
Open Questions
- What is the exact technical cause of the outage?
- How many users were affected in total?
- When will the service be fully restored?
- What are the alternative strategies that Microsoft is defining?
