Microsoft's global downturn, the first services resume. The company assures: “No hacker attacks”
Outages for approximately ten hours worldwide. Microsoft: "No hacker attack"
Quick Look
- Microsoft 365, Outlook and Teams suffered global outages for approximately ten hours, affecting thousands of users in 74 countries.
- The company ruled out malicious intent or cyberattacks, attributing the problems to a high load.
AI-generated summary
Why It Matters
Microsoft 365, Outlook and Teams experienced an hours-long global blackout, affecting 74 countries with no evidence of cyberattacks.
ROME – Microsoft 365, Outlook and Teams suffered interruptions for about ten hours. The outage, which continues with ongoing malfunctions, has affected thousands of users all over the world: from the United States to Italy.
Microsoft said it is still working to restore service to the affected servers: "We have monitored the status of the changes made so far and have found that they are not having the desired effects. We are defining alternative strategies to increase capacity, in the face of persistent imbalances in traffic management."
According to Downdetector, a platform that monitors online disruptions, the outage spread globally within an hour, affecting Microsoft products in 74 countries. The issue affected users in the Americas and parts of Europe, Asia and Africa, with New Zealand among the affected countries.
“We have found that some infrastructure is under heavy load in several regions; this is likely contributing to connectivity errors,” the company further writes. “We are working intensively on every possible solution to reduce the impact.”
Microsoft, through its executive vice president Charles Lamanna, has made it known that there is no hacker attack behind the outages. “There is no indication that it is the result of malicious activity or related to a cyber attack.”
The company: checks in progress
Open Questions
- What causes the high load on servers?
- When will service be fully restored for all users?
