A new era begins in e-Government

It is planned to add new services to the e-Government Gateway within the scope of efforts to expand the provision of public services in the digital environment.

According to the data in the 2027 Presidential Annual Program, the services of many institutions, from central public institutions to municipalities, from universities to private organizations, are made available to citizens through e-Government.

9 THOUSAND 436 SERVICES FROM 1130 INSTITUTIONS

As of September, 9 thousand 436 services of a total of 1130 institutions and organizations, including central public institutions, municipalities and their subsidiaries, universities and private organizations, can be accessed through the e-Government Gateway.

The number of services available through mobile applications reached 5 thousand 378.

The number of users registered in the system was recorded as 69.8 million in the same period.

e-GOVERNMENT USE RATE INCREASED TO 76 PERCENT

According to the Turkish Statistical Institute's "Household Information Technologies Usage Survey", the rate of those benefiting from e-Government services increased to 76 percent.

By increasing the provision of public services electronically, it is aimed to expand both the number of users and the scope of services in the system.

THE NUMBER OF USERS WILL REACH 71 MILLION

The number of registered users on the e-Government Gateway is expected to reach 70 million by the end of 2026.

The target set for 2027 is 71 million registered users.

An increase in the number of services is also anticipated. The number of public services provided through e-Government, which was determined as 9 thousand 500 for 2026, is planned to be increased to 10 thousand in 2027.

TARGET IN MOBILE SERVICES IS 7 THOUSAND 500

Within the scope of the program, it is envisaged that the services offered via mobile devices will be significantly increased.

It is aimed to increase the number of mobile services to 6 thousand 500 by the end of 2026 and to 7 thousand 500 in 2027.

9 NEW INTEGRATED SERVICES ARE PLANNED

In the e-Government Gateway, not only increasing the number of services but also simplifying and integrating existing services are among the goals.

In this context, it is planned to provide a total of 9 integrated services through e-Government in 2027.