Continued problems with Microsoft cloud services
Over 130,000 reported issues in the US and outages in up to 74 countries after a failed server update.
Quick Look
- Microsoft's email service Outlook and cloud services have suffered widespread global disruptions in up to 74 countries, including Sweden, Australia and Japan.
- The problems are believed to be due to a failed server update and increased load.
AI-generated summary
Why It Matters
Microsoft's cloud-based services have previously suffered from extensive technical mishaps, most recently at the beginning of the year.
At most 130,000 cases of problems were reported in the US on Thursday night and although according to Downdetector it is now down to around 5000-6000 cases, many users are affected. From Australia, Japan and other parts of Asia, problems with accessing Outlook emails are reported, something that is also feared to continue in Europe.
In Sweden, the number of reported cases of problems rises sharply in the morning, and is around 1,000 for the Outlook service at 08.30, which can mean that many times more users cannot access their e-mail.
In total, at most 74 countries were affected by the disruptions in the functions, which should not be due to any cyber attack.
According to Australian authorities, Microsoft has stated that it believes it is a server update that has failed. In Australia, the email functions of both the security service and the federal police had been affected, writes Reuters.
Comparisons were also made to the Crowdstrike problems of 2024, where a security software update led to a massive global IT disruption.
The Japanese government's email system is also affected.
Microsoft writes in a status update that it is Microsoft 365 services that depend on online functions that are affected. The incident is said to have been due to "increased load" on the company's infrastructure.
"We have followed up on the status of the changes implemented to improve operational security and found that they do not work as expected," writes Microsoft on X at 05 Swedish time.
Microsoft's cloud-based services have previously suffered from extensive technical mishaps, most recently at the beginning of the year.
Open Questions
- When will services be back to normal?
- How many users in Sweden have been affected in total?




