Paralyzed businesses, disrupted exams, delayed planes… The global outage of Microsoft and Outlook causes cascading consequences
Microsoft cloud services, including Outlook, are affected by a major outage affecting businesses, governments, schools and hospitals around the world.
Quick Look
- A giant outage of Microsoft 365 cloud services, including Outlook, has been causing global disruption since Thursday evening.
- Governments, businesses and public services are paralyzed, particularly in New Zealand and Japan.
AI-generated summary
Why It Matters
Microsoft 365 cloud services suffered a giant outage affecting many organizations across the world.
A global domino effect. The giant outage affecting Microsoft 365 cloud services, including Outlook email, has caused cascading disruptions around the world since Thursday, November 12 in the evening. Businesses, governments, schools, hospitals... A majority of organizations are very dependent on the American giant's tools and find themselves paralyzed by the incident, which was still not resolved this Friday morning.
In New Zealand, the government warned that messaging at embassies and consulates was disrupted, and the immigration services announced the suspension of new visa applications, being unable to process those already submitted. Same problem in Japan, where the government admitted that its information systems were affected.
What to Watch
AI outlook — possibilities, not facts
Gradual restoration of Microsoft 365 services
Likely · Within hours
Open Questions
- What is the exact cause of the failure?
- When will services be fully restored?





